How to Check KPLC Account Number for Prepaid Tokens

To check your Kenya Power (KPLC) prepaid meter number, you can follow these steps:

1. Dial 001 on the KPLC meter and your account number shall pop
2. Physical Meter: Check the physical meter installed in your premises. Typically, the meter number is displayed on the front face of the meter. It’s usually a numeric code printed on a label.
3. Receipts or Documents: Look for any receipts or documents related to your prepaid electricity purchases. Your meter number might be mentioned on these documents.
4. Customer Service: Contact Kenya Power customer service. You can call them at their customer service hotline or visit their customer service centers. Provide them with your account details, and they should be able to provide you with your meter number.
5. Online Account: If you have an online account with Kenya Power, you may be able to find your meter number there. Log in to your account on the Kenya Power website or mobile app, and check your account details or billing information.
6. Messaging Service: Kenya Power may have a messaging service where you can request your meter number. This could be through SMS or messaging apps. Check their website or contact their customer service for information on how to use this service.
7. Mobile Money Platform: If you purchase electricity tokens through mobile money platforms like M-PESA, your meter number might be displayed in the transaction details.

Remember to keep your meter number in a safe place for future reference. If you’re unable to find it using any of these methods, contacting Kenya Power’s customer service would be your best option for assistance.